Jollio Cookie Policy
1. What this Cookie Policy covers
1.1. This Cookie Policy explains how Omjet LLC uses cookies and similar technologies in connection with the website jollio.me, related landing pages, account portals, webviews and similar interfaces linked to the Jollio service.
1.2. Because parts of Jollio operate through a mobile application, this Cookie Policy also describes similar technologies used in the app environment, such as SDKs, local storage, pixels, tags and mobile identifiers, even where a traditional browser cookie is not involved.
1.3. This Cookie Policy should be read together with the Jollio Privacy Policy and the Jollio Terms of Service.
2. What cookies and similar technologies are
2.1. Cookies are small text files stored in a browser or device that help a service remember actions, preferences and technical information.
2.2. Similar technologies include SDKs, web beacons, tracking pixels, local storage objects, mobile advertising identifiers, App Set ID, scripts and server-side identifiers that perform comparable functions such as authentication, analytics, fraud prevention, frequency capping and attribution.
3. Why we use cookies and similar technologies
3.1. Strictly necessary purposes. We use certain cookies and similar technologies to provide core site and account functionality, maintain sessions, authenticate users, secure the service, balance traffic and prevent abuse.
3.2. Functional purposes. We may use cookies or local storage to remember language, region, user interface choices, consent preferences and other settings that improve convenience.
3.3. Analytics and performance purposes. We may use analytics technologies to understand how users interact with jollio.me or web-based interfaces, diagnose technical issues, measure performance and improve usability.
3.4. Advertising, attribution and measurement purposes. Where permitted, we may use identifiers and tags to measure ad delivery, frequency, engagement, campaign effectiveness and anti-fraud signals, and to support advertising or attribution workflows.
3.5. Security and anti-fraud purposes. We may use device and session identifiers to detect unusual activity, protect reward functionality, prevent duplicate-account abuse and support compliance investigations.
4. Categories and typical retention periods
4.1. Strictly necessary cookies and equivalent technologies are generally kept only for the duration of the session or for a short operational period, although some security tokens may remain for up to 12 months where required for account protection.
4.2. Preference or functionality cookies may remain for up to 12 months so that language, consent or interface choices can be remembered.
4.3. Analytics and performance technologies may remain for up to 24 months, subject to the settings of the relevant tool and the legal requirements applicable to your region.
4.4. Advertising, attribution and measurement technologies may remain for variable periods depending on the provider, campaign design, browser settings, device settings and applicable law. Where technically possible, we seek to align retention with legal and platform requirements.
4.5. Actual retention may differ when a user clears browser data, resets device identifiers, withdraws consent, changes device settings or when we are required to shorten or extend a retention period for legal or security reasons.
5. Third-party technologies
5.1. We may use third-party providers for hosting, analytics, customer support, advertising, measurement, anti-fraud, content delivery and similar business functions. Those providers may set or read cookies or equivalent identifiers in accordance with their role in supporting the Service.
5.2. Because our provider stack may change over time, the specific list of technologies and providers may change without requiring a formal amendment each time, provided that the use remains consistent with this Cookie Policy, the Privacy Policy and applicable law.
6. Consent and legal basis
6.1. Where required by law, we obtain your consent before placing or activating non-essential cookies or similar technologies. Strictly necessary technologies may be used without consent where they are required to provide a service you request or to secure the Service.
6.2. Where law permits, we may rely on our legitimate interests for certain limited analytics, security or anti-fraud processing, provided that those interests are not overridden by your rights and freedoms.
7. How to manage your choices
7.1. Website controls. Where available, you can manage non-essential cookie choices through the cookie banner or privacy preference centre on jollio.me.
7.2. Browser controls. Most browsers allow you to block, delete or limit cookies through their settings. Blocking all cookies may impair site functionality or account access.
7.3. Device controls. On Android devices, you may be able to reset or limit the use of the advertising identifier through device settings. Some app-related identifiers may also be affected by reinstalling the app or changing privacy settings.
7.4. In-app controls. Where the app offers privacy or advertising settings, you can use those controls to manage available options relating to analytics, personalised advertising or similar features.
7.5. If you disable technologies required for authentication, security, anti-fraud validation or ad-supported functionality, some parts of the Service, including reward-related features, may not work properly.
8. Changes to this Cookie Policy
8.1. We may update this Cookie Policy from time to time to reflect operational, legal, technical or platform changes. The latest version will be made available on jollio.me or within the Service with an updated effective date.
9. Contact details
9.1. Company: Omjet LLC, a Wyoming limited liability company, Entity ID 2020-000913039.
9.2. Service and brand: Jollio.
9.3. Privacy contact: privacy@jollio.me.
9.4. General support: support@jollio.me.